FAQ & Site Info

Order(s) are usually shipped in 1-3 business day by UPS/FedEx ground

You will receive a shipped confirmation e-mail, which will include your Tracking Number. To track your order, go to the carrier site at www.fedex.com or www.ups.com and enter your tracking number.

Upon receiving your order, please inspect package(s) thoroughly for damaged, missing or incorrect product. If you receive a damaged product, DO NOT accept the package(s). Immediately contact the shipper.

Please be honest about your return. We will accept returns of new/unused resalable products within 30 days of the purchase date. You must email us for a return authorization number prior to returning any product. Items returned without authorization will be refused and no credit will be given. The item(s) must be in the original resalable packaging. Must include original packaging, all documentation, manuals, accessories, etc. Return shipping charges are the buyers responsibility. Restocking fee will be reviewed upon request.

Our site does not store or capture in any way your credit card information. The credit card information you enter at checkout is transmitted to the credit card authorization companies in a highly secure electronic environment. We do not see the information, nor do we store any of it.

All prices are listed in U.S. dollars and reflect our most recent pricing schedule. Any published errors in pricing or specification are subject to correction.

Inquiries for specifications, technical information, and order tracing should be addressed to our e-mail at [email protected].

No sales tax is charged or collected on orders shipped outside of California. Shipments within California are subject to local sales tax rates on order total, including shipping charges.